Inappropriate Responses

In our weekly online survey (sent to folks who attend the show the weekend prior), we always ask if folks have "other things they'd like to share." I had one respondent today complete the entire survey, including the information that his/her household makes upwards of 100K/year (this will be relevant, I promise), and then comment: "Wish I could help you, but I skipped the show to watch the VP debate. I sure wish you had an exchange policy."

It is SO HARD not to e-mail back, "I sure wish you had a VCR or a DVR."